Quota Management

All UF mailboxes have assigned quotas based on usage.

Unless you attempt to import large .pst files, you should not experience an overage. Mail quotas are adjusted nightly based on usage. If you need to import large amounts of mail, contact your unit’s mail administrator.

Storage Quotas error messages:

  • Issue Warning – 98GB
  • Prohibit Send – 99GB
  • Prohibit Send & Receive – 100GB

What to do if you have exceeded your quota:

  1. You can permanantly delete email in your inbox to free up space. This can be done by highliting the emails you would like to remove, then holding down the shift button and pressing the delete button.  You can also right click on your trash can and empty it to free up some more space. 
  2. You can contact the UF Computing Help Desk to request an email archive be created for your mailbox.

Email Sending Limits

Message size limit: Message size limits are necessary to prevent large messages from blocking delivery of other messages and affecting service performance for all users. These limits include attachments, and apply organization-wide to all messages (inbound, outbound, and internal). Messages larger than this limit will not be delivered, and the sender will receive a non-delivery report (NDR). The size limit will also depend on the client or email provider that you are sending to.  Even if your email is under the orginization maximum, you may still receive an NDR from the recepients email provider if you are over their maximum limit.

Subject Line Length Limit: The maximum number of text characters allowed in the subject line of an email message is 255 characters.

File Attachment Limit: The maximum number of file attachments allowed in an email message is 250 attachments. Even if the total size of all the file attachments doesn't violate the message size limit, the limit on the number of attachments still applies.